PRIVACY POLICY

Effective date: May 20, 2019

Sen Skin (“us”, “we”, or “our”) operates the https://senskin.com.au website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://senskin.com.au

Definitions

  • Service

Service is the https://senskin.com.au website operated by Sen Skin

  • Personal Data
    • Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

      • Usage Data

      Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

      • Cookies

      Cookies are small files stored on your device (computer or mobile device).

      • Data Controller

      Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

      For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

      • Data Processors (or Service Providers)

      Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

      We may use the services of various Service Providers in order to process your data more effectively.

      • Data Subject (or User)

      Data Subject is any living individual who is using our Service and is the subject of Personal Data.

      Information Collection and Use

      We collect several different types of information for various purposes to provide and improve our Service to you.

      Types of Data Collected

      Personal Data

      While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

      • Email address
      • First name and last name
      • Phone number
      • Address, State, Province, ZIP/Postal code, City
      • Cookies and Usage Data

      Usage Data

      We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

      Tracking Cookies Data

      We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

      Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

      You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

      Examples of Cookies we use:

      • Session Cookies. We use Session Cookies to operate our Service.
      • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
      • Security Cookies. We use Security Cookies for security purposes.
      • Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

      Use of Data

      Sen Skin uses the collected data for various purposes:

      • To provide and maintain our Service
      • To notify you about changes to our Service
      • To allow you to participate in interactive features of our Service when you choose to do so
      • To provide customer support
      • To gather analysis or valuable information so that we can improve our Service
      • To monitor the usage of our Service
      • To detect, prevent and address technical issues

      Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

      If you are from the European Economic Area (EEA), Sen Skin legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

      Sen Skin may process your Personal Data because:

      • We need to perform a contract with you
      • You have given us permission to do so
      • The processing is in our legitimate interests and it is not overridden by your rights
      • For payment processing purposes
      • To comply with the law

      Retention of Data

      Sen Skin will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

      Sen Skin will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

      Transfer of Data

      Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

      If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

      Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

      Sen Skin will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

      Disclosure of Data

      Disclosure for Law Enforcement

      Under certain circumstances, Sen Skin may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

      Legal Requirements

      Sen Skin may disclose your Personal Data in the good faith belief that such action is necessary to:

      • To comply with a legal obligation
      • To protect and defend the rights or property of Sen Skin
      • To prevent or investigate possible wrongdoing in connection with the Service
      • To protect the personal safety of users of the Service or the public
      • To protect against legal liability

      Security of Data

      The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

      Your Data Protection Rights under the General Data Protection Regulation (GDPR)

      If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Sen Skin aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

      If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

      In certain circumstances, you have the following data protection rights:

      The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

      The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

      The right to object. You have the right to object to our processing of your Personal Data.

      The right of restriction. You have the right to request that we restrict the processing of your personal information.

      The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

      The right to withdraw consent. You also have the right to withdraw your consent at any time where Sen Skin relied on your consent to process your personal information.

      Please note that we may ask you to verify your identity before responding to such requests.

      You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

      Service Providers

      We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

      These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

      Analytics

      We may use third-party Service Providers to monitor and analyse the use of our Service.

      • Google Analytics

      Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

      You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

      For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

      Advertising

      We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

      • Bing Ads

      Bing Ads is an advertising service provided by Microsoft Inc.

      You can opt-out from Bing Ads by following the instructions on Bing Ads Opt-out page: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

      For more information about Bing Ads, please visit their Privacy Policy: https://privacy.microsoft.com/en-us/PrivacyStatement

      • AdButler

      AdButler is an advertising service provided by Sparklit Networks Inc.

      For more information about AdButler, please visit their Privacy Policy: https://www.sparklit.com/agreements.spark?agreement=privacy

      • Unity Ads

      Unity Ads is provided by Unity Technologies.

      You can opt-out from Unity Ads service by following the instructions as described by Unity Technologies on their Privacy Policy page: https://unity3d.com/legal/privacy-policy

      For more information about Unity Technologies, please visit Unity Technologies Privacy Policy: https://unity3d.com/legal/privacy-policy

      Behavioral Remarketing

      Sen Skin uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

      • Google Ads (AdWords)

      Google Ads (AdWords) remarketing service is provided by Google Inc.

      You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

      Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

      For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

      • Facebook

      Facebook remarketing service is provided by Facebook Inc.

      You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

      To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

      Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

      For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

      Payments

      We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

      We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

      The payment processors we work with are:

      • Stripe

      Their Privacy Policy can be viewed at https://stripe.com/us/privacy

      • PayPal / Braintree

      Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

      Links to Other Sites

      Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

      We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

      Children’s Privacy

      Our Service does not address anyone under the age of 18 (“Children”).

      We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

      Changes to This Privacy Policy

      We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

      We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

      You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

      Contact Us

      If you have any questions about this Privacy Policy, please contact us:

      • By email: info@senskin.com.au
      • By visiting this page on our website: https://senskin.com.au/contact-us/

      RETURN AND REFUND POLICY

      Thank you for shopping at Sen Skin. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 60 days of the original purchase of the product. To be eligible for a return, please make sure that:

      • The product is in its original packaging
      • You have the receipt or proof of purchase
      • Products that do not meet these criteria will not be considered for return
      • Send the product with its original packing and the receipt or proof of purchase, to: SEN SKIN PO BOX 945 MIRRABOOKA WA 6941

      Shipping charges

      Shipping charges incurred in connection with the return of a product are refundable.

      Damaged items

      If you received a damaged product, please notify us immediately for assistance.

      Sale items

      Sale items can be refunded.

      Contact us

      If you have any questions about our Returns and Refunds Policy, please contact us:

      By email: info@senskin.com.au

      By visiting this page on our website: https://senskin.com.au/contact-us/

      TERMS AND CONDITION

      Last updated: May 20, 2019

      Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the htt://senskin.com.au website (the “Service”) operated by Sen Skin (“us”, “we”, or “our”).

      Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf.

      By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

      Purchases

      If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

      You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

      By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

      The Service is not designed to provide qualitative advice regarding the fitness for purpose and merchantability of any products or services. We strongly advise you to exercise caution and do your own due diligence in conducting any transactions through the Service.

      Availability, Errors and Inaccuracies

      We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

      We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

      The content is provided without warranties or conditions of any kind either express or implied, including but not limited to implied warranties and conditions of merchantability, fitness for a particular purpose or non-infringement.

      Accounts

      When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

      You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

      You agree not to disclose your password to any third party. You agree to be fully responsible for activities that relate to your account or your password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

      Intellectual Property

      The Service and its original content, features and functionality are and will remain the exclusive property of Sen Skin and its licensors. The Service is protected by copyright, trademark, and other laws of both the Australia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Sen Skin. Nothing in these Terms constitutes a transfer of any Intellectual Property rights from us to you.

      Links To Other Web Sites

      Our Service may contain links to third-party web sites or services that are not owned or controlled by Sen Skin.

      Sen Skin has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Sen Skin shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

      We only provide links to external websites as a convenience, and the inclusion of such a link to external websites do not imply our endorsement of those websites. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.

      We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

      Termination

      We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

      Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

      All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

      We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.

      If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Service or by sending a communication to any address (email or otherwise) that we have for you in our records.

      Indemnification

      As a condition of your access to and use of the Service, you agree to indemnify us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Service or your breach of these Terms and any applicable law or the rights of another person or party.

      This indemnification section survives the expiration of your registration, and applies to claims arising both before and after the registration ends.

      Limitation Of Liability

      You agree that we shall not be liable for any damages suffered as a result of using the Service.

      In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.

      In no event shall we be liable for any claims by a third party in tort or contract, or pursuant to the Competition and Consumer Act 2010 (Cth) including, but not limited, to any misleading statements made and/or incorporated into any Content provided by third parties, such as manufacturers and wholesalers, and users of the Service. It is your sole responsibility to ensure the accuracy of the data inputted.

      You have sole responsibility for adequate security protection and backup of data and/or equipment used in connection with your usage of the Service and will not make a claim against for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the Service.

      Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.

      Disclaimer

      Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

      Sen Skin its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

      This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tortious behaviour, negligence or any other cause of action.

      We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or error in the Service.

      Exclusions

      Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

      Governing Law

      These Terms shall be governed and construed in accordance with the laws of Western Australia, Australia, without regard to its conflict of law provisions.

      Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

      Changes

      We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.

      It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Service. Your continued use of the Service will be deemed as your acceptance thereof.

      Contact Us

      If you have any questions about these Terms, please contact us.

      We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.

      It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Service. Your continued use of the Service will be deemed as your acceptance thereof.

      ABN:57 442 644291

      Sen Skin is part of the Trustee for Jusuf Family Trust: Cleaning Services 2000 Pty Ltd

      Disclaimer

      Last updated: May 29, 2019
      The information contained on senskin.com.au website (the “Service”) is for general information purposes only. Sen Skin assumes no responsibility for errors or omissions in the contents on the Service.
      In no event shall Sen Skin be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other sort, arising out of or in connection with the use of the Service or the contents of the Service. Sen Skin reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice. Sen Skin will take all necessary precaution to provide a safe website however it does not warrant that the Service is free of viruses or other harmful components.
      Disclaimer of senskin.com.au